Memrise Support

Please use the menu below to find help related to using the Memrise website and apps. Alternatively, you can use the Search box at the right side of the screen. If you can't find what you're looking for, click on the Contact Support icon.

Knowledge Base

  1. Getting Started 

    1. How to Sign up and Learn in Memrise
    2. Memrise Courses Explained
    3. I want to Add / Change my Profile Picture
    4. I want to Connect / Disconnect my Facebook Account
    5. Customise or Disable Email Notifications
  2. Android App  

    1. Memrise Pro in the Android App Explained
    2. Remove / Delete Courses and Offline Mode (Android)
    3. Error Loading / App Stuck
    4. Ignore / Skip / Exclude Words and Difficult Words (Android)
    5. How to Edit your Profile (Android)
  3. iOS App 

    1. Memrise Pro in the iOS App Explained
    2. Remove / Delete Courses and Offline Mode (iOS)
    3. Error Loading / App Stuck
    4. Cancel or Change my Memrise Pro Subscription (iTunes)
    5. How to Edit your Profile (iOS)
  4. Memrise Pro 

    1. What is "Meet The Natives"? (Video Mode)
    2. Pro Features in the Website
    3. Cancel or Refund Pro Account, Auto-Renewal, Recurring Payments
    4. Memrise Pro Doesn't Activate?
    5. How to Purchase Memrise Pro
  5. Troubleshooting  

    1. Reporting a Bug? **Please Read First** - Error/Problem/Issue/Glitch, Website/App/iOS/Android
    2. Can't Download Course / Problem with Offline Mode
    3. Lost Learning Streak / Daily Goal
    4. How to Report Issues, Mistakes, Typos in Courses
    5. Error Loading Course in the App - Stuck / Freezes
  6. Course Creation 

    1. Create a course / make a learning list
    2. What is a database?
    3. What can be edited in a database?
    4. Add or delete a column
    5. A Guide to Typing Tests, Tapping Tests and Memrise Punctuation
  7. Groups 

    1. What is a group?
    2. How do I join a group?
    3. How do I create a group?
    4. How do I add courses to a group?
    5. How do I invite others to join groups?
  8. Learning  

    1. What are courses?
    2. Search for a Course (Website)
    3. A1 and A2 Language Courses
    4. How do I quit / restart a course?
    5. How do I ignore words / skip levels
  9. Mems 

    1. What is a Mem?
    2. Create a Mem
    3. How do I edit a Mem I have created?
    4. Choose a different Mem
    5. What do I do if I find an offensive Mem?
  10. Social 

    1. What are the Ranks / Badges?
    2. How does the Leaderboard work?
    3. How do I Add / Follow friends in Memrise?
    4. I want people to stop following me
    5. How do I share a course I created with friends?
  11. About Memrise 

    1. What is Memrise?
    2. Is there a Mobile App? Yes!
    3. Who uses Memrise?
    4. How many courses are on Memrise?
    5. What is the science behind Memrise? Why is it effective?
  12. Teachers & Schools 

    1. Is Memrise available in schools?
  13. All articles 

    1. What are the Ranks / Badges?
    2. Create a course / make a learning list
    3. What is a group?
    4. What is a Mem?
    5. What are courses?
    152 articles 

Feedback and Knowledge Base