Memrise Support

Please use the menu below to find help related to using the Memrise website and apps. Alternatively, you can use the Search box at the right side of the screen. If you can't find what you're looking for, click on the Contact Support icon.

Knowledge Base

  1. About Memrise 

    1. What is Memrise?
    2. Is there a mobile app?
    3. Who uses Memrise?
    4. Is Memrise in schools?
    5. How many courses are on Memrise?
  2. Android App  

    1. Language Settings (Android)
    2. Error loading/App stuck
    3. Offline Learning, Remove Courses, Course Leaderboard, Share Courses (Android)
    4. Course Search Explained (Android)
    5. How to edit your profile (Android)
  3. Course Creation 

    1. Create a course / make a learning list
    2. What is a database?
    3. What can be edited in a database?
    4. Add or delete a column
    5. Difference between an attribute and a column
  4. Getting Started 

    1. How to Sign up and Learn in Memrise?
    2. What is a course?
    3. I want to add / change my profile picture.
    4. I want to connect / disconnect my account from Facebook
    5. Customise and disable email notifications.
  5. Groups 

    1. How to join a group?
    2. What is a group?
    3. How to create a group?
    4. How to add courses to a group?
    5. How to invite others to join?
  6. iOS App 

    1. Language Settings (iOS)
    2. Offline Learning, Remove Courses, Course Leaderboard (iOS)
    3. Error loading/App stuck
    4. Course search explained (iOS)
    5. How to edit your profile (iOS)
  7. Learning  

    1. What is a course?
    2. Course search explained
    3. Can I change the way I'm being tested?
    4. How do I quit / restart a course?
    5. How to ignore words / skip levels
  8. Memrise Pro 

    1. Pro features in the website
    2. Website: What is a learning streak, how does changing time zones affect it?
    3. Website: Learning performance explained
    4. Cancel Pro account, auto-renewal, recurring payments
    5. What is "Meet The Natives"? (Immersion Mode)
  9. Mems 

    1. What is a mem?
    2. Choose a different mem
    3. Create a mem.
    4. Edit a mem I have created.
    5. Points given for mems
  10. Social 

    1. What are the ranks/badges?
    2. How does the leaderboard work?
    3. How to add / follow friends in Memrise?
    4. Chat with other users. Send message to others.
    5. Want people to stop following me
  11. Troubleshooting  

    1. Reporting a bug? *Please read first* - error/problem/issue/glitch, website/app/iOS/Android
    2. App not syncing / why is the app not updating?
    3. Can't download courses / problem with offline learning
    4. Can't find my courses/lists - lost/disappeared/gone
    5. Error loading course in the app / can't open session - stuck/freezes
  12. All articles 

    1. What are the ranks/badges?
    2. Create a course / make a learning list
    3. Pro features in the website
    4. What is a mem?
    5. What is a course?
    152 articles 

Feedback and Knowledge Base